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Turn WhatsApp into Your #1 AI Support & Sales Channel

Autonomous AI support agents built specifically for Shopify stores. Answer customer inquiries 24/7, recover abandoned carts, run broadcast marketing campaigns, and resolve order issues automatically.

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Meta Cloud API Compatible & GDPR Compliant
Agentify WhatsApp AI Support Overview

Built to Scale E-Commerce Support & Sales

80%+
Reduction in First-Response Time
24/7
Autonomous AI Ticket Resolution
98%
WhatsApp Open Rate
0 Mins
Manual Setup & Instant Shopify Sync

AI Runs Customer Support 24/7

Answer customer questions instantly without keeping shoppers waiting. Your store AI checks live order status, shipment tracking, and product availability directly on WhatsApp.

  • Instant live order tracking and delivery status lookups
  • Trained on your store policies, product catalogs, and shipping FAQs
  • Secure customer verification to keep order information private
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AI WhatsApp Support & Order Status Updates

High-Converting Campaigns & Cart Recovery

Turn lost shoppers into buyers. Automatically send WhatsApp recovery notifications for abandoned checkouts and launch targeted promotional campaigns with single-use discount codes.

  • Automatic WhatsApp recovery notifications with 98% open rates
  • Dynamic single-use coupon codes that auto-apply at checkout
  • Real-time sales attribution tracking on every campaign
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Summer Abandoned Cart Recovery
Active Automated Campaign
98% Open Rate
$14.2k
Recovered Revenue
34.8%
Conversion Rate
1,240
Messages Sent
Hi Sarah! 👋 We saved your cart with your favorite items. Use your exclusive 10% discount code WELCOME10 to complete your order!
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Instant Staff Alerts & 1-Tap Takeover

When a customer asks for a human staff member or has a complex request, Agentify notifies your team instantly on WhatsApp with quick 1-tap action buttons to step in seamlessly.

  • One-tap "Take Over" notifications sent directly to staff phones
  • Unified live inbox dashboard showing complete customer chat history
  • Automated hold messages keep customers informed while staff connects
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Smart Human Escalation and Live Inbox Takeover

Cut Out the Middleman: B2B Supplier Portal

Eliminate merchant bottlenecks when handling order exceptions. Agentify automatically creates structured tickets for out-of-stock items or shipping delays, enabling vendors to resolve issues directly.

  • Automatic ticket creation for supplier order exceptions
  • Dedicated web portal dashboard (`/supplier`) for your fulfillment partners
  • Two-way WhatsApp AI customer clarification bridge
Learn About Supplier Portal
Order Issues & Supplier Tickets
Order #4829 OPEN TICKET
Address Confirmation Needed for Expedited Delivery
Assigned to: Warehouse Fulfillment Team A
✓ WhatsApp AI Clarification Sent to Customer • Awaiting Reply

Your 24/7 AI Support Agent Is One Click Away

Install Agentify on your Shopify store today and automate customer service on WhatsApp in under 5 minutes.

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Frequently Asked Questions

Everything you need to know about Agentify WhatsApp AI Support for Shopify.

How does Agentify connect to my Shopify store? +
Agentify installs as an official embedded Shopify application. It connects directly to your Shopify store in one click, enabling instant order lookups, refunds, and discount code creation.
Do I need a WhatsApp Business API account? +
Yes, Agentify operates via the official Meta WhatsApp Cloud API. During setup, you can connect your existing Meta Business Account or create a new Meta WABA phone number in minutes.
Can the AI execute real transactions like refunds and cancellations? +
Yes! Agentify can process unfulfilled order cancellations, monetary refunds, and single-use discount codes under your store guidelines after customer verification.
What happens when the AI doesn't know the answer? +
Agentify features automatic staff escalation. If a customer requests a human staff member, the system notifies your team immediately on WhatsApp with 1-tap "Take Over" action buttons.
Is Agentify GDPR and Meta policy compliant? +
Absolutely. Agentify enforces 24-hour messaging window rules, automated customer opt-in/opt-out management, and compliant Shopify privacy data deletion webhooks.